Privacy Policy

update and Effective Date: April 20, 2026

Welcome to and thank you for using the official website of Wuhan Xinxin Semiconductor Manufacturing Co., Ltd. (hereinafter referred to as “XMC” or “we”). We fully understand the importance of personal information to you and will do our utmost to ensure the security and reliability of your personal information. In accordance with relevant laws, regulations, and standards, we will implement appropriate security protection measures to safeguard your personal information.

This Privacy Policy (hereinafter referred to as the "Agreement") is intended to help you understand how we collect, use, share, store, and protect your personal information and the rights you are entitled to when you use the services provided by us (including but not limited to account registration, providing user feedback, etc.). Please read carefully and fully understand the entire content of this Agreement before accessing or using this Website. If you do not agree to any content of this Agreement, please cease accessing and using this Website immediately; your acts of accessing, using, registering, logging in, etc. shall be deemed as you having read and agreed to be bound by this Agreement.

Article I. How We Collect Your Personal Information

During your use of this Website, we will collect personal information that you actively provide or that is generated as a result of your use, for the following purposes and in the following ways, in order to provide services to you and optimize our services:

1. User Registration and Login Information: You can access part of the information on this Website without providing any personal information. When you wish to use specific services provided by this Website, search for or obtain information about XMC's products, require product-related assistance, or provide user feedback, you need to register an account and provide information such as your name, organization name, mobile phone number, region, and email address, in order for us to create an account for you and verify your identity.

2. User Feedback Information: When you submit questions, suggestions, or feedback to us through the feedback channels on this Website (including but not limited to online forms, contact email, etc.), we will collect the information you fill in, such as your name, organization name, contact information (e.g., phone number, email), feedback content, and attachments (e.g., screenshots, documents).

Article II. How We Use Your Personal Information

In strict compliance with the relevant provisions of laws, regulations, and standards, we use the information collected for the following purposes:

1. Provision of Core Services: Using your registration information to create and manage your account on this Website, ensuring you can log in and access the specific services provided; using the information you provide in feedback to conduct technical analysis, answer, follow up, and respond to your questions; and sending you samples or providing various marketing activities based on your needs.

2. Service Optimization and Analysis: Conducting internal statistics, analysis, and data mining on the collected user information (including but not limited to registration information, feedback content, demand information, etc.) to understand user needs, improve product functionality, optimize website content and user experience, and enhance customer service quality; analyzing common issues in user feedback for internal training and product quality improvement.

3. Other Circumstances Permitted by Law: To the extent permitted by laws and regulations, such as when necessary to achieve public interests, protect the significant legitimate rights and interests of you or others, or in response to requests from state administrative or judicial authorities, or to safeguard our legal rights.

Article III. How We Share, Transfer, and Publicly Disclose Your Personal Information

1. We undertake to keep your personal information strictly confidential. We will not share, transfer, or publicly disclose your personal information with any third party except in the following circumstances:

a) With Your Explicit Consent: After obtaining your separate and explicit consent or authorization, we will share or disclose your information within the scope of your consent;

b) Necessary to Fulfill Legal Obligations: Based on applicable legal provisions, legal procedures, or mandatory requirements from judicial or administrative authorities, we will share or disclose your personal information with relevant entities based on the principles of necessity and minimization;

c) Sharing with Business Partners: To facilitate the provision of professional services to you (including but not limited to technical analysis, technical support, marketing activities, etc.), we may share your information with our trusted business partners (e.g., agents, distributors). We will require such partners to strictly comply with this Agreement, take corresponding confidentiality and security measures to protect your personal information, and process your information only for the purpose of providing products and/or services.

d) Business Transfer: In the event of our merger, division, reorganization, acquisition, asset/business transfer, or bankruptcy liquidation, your personal information may be transferred as part of the transaction. We will require the new company or organization holding your personal information to continue to be bound by this Agreement.

2. Please understand that, in the following circumstances, we may share, transfer, or publicly disclose your personal information without obtaining your separate consent, in accordance with laws, regulations, and standards:

a) Directly related to national security or national defense security;

b) Directly related to public security, public health, or significant public interests;

c) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

d) Necessary to protect the life, property, and other significant legitimate rights and interests of you or other individuals, but it is difficult to obtain the consent of the person;

e) Personal information that you have voluntarily disclosed to the public;

f) Information collected from legally publicly disclosed information, such as through legitimate news reports or government information disclosure channels.

3. In accordance with the law, personal information that has been anonymized such that the data cannot be restored and the subject of the personal information cannot be re-identified does not constitute "personal information" as defined by laws and regulations, and the storage and processing of such data will not require your separate consent.

Article IV. How We Store and Protect Your Personal Information

1. Storage Period: In accordance with the relevant provisions of applicable laws and regulations, we only retain your personal information for the minimum period necessary to achieve the purposes described in this Agreement. After the necessary period has expired, we will delete or anonymize your personal information, unless otherwise provided by laws and regulations.

2. Protection Measures:

a) We take the security of your personal information very seriously and will implement reasonable security measures (both technical and managerial) to protect your personal information from unauthorized access, disclosure, use, modification, damage, loss, or malicious attacks.

b) We will take all reasonably practicable measures to ensure that no irrelevant personal information is collected.

c) Notwithstanding that we have taken reasonable and effective measures and complied with applicable legal and regulatory standards, please understand that security issues may still arise due to technological limitations, the existence of malicious means, or other factors beyond our control. In the unfortunate event of a personal information security incident, we will, in accordance with laws, regulations, and regulatory requirements, promptly notify you of: The basic circumstances and potential impact of the incident; The measures we have taken or will take in response; Recommendations for you to prevent or mitigate risks; and Any remedial measures available to you.We will provide such notice via email, letter, telephone, push notification, or other practicable means. If individual notification is not feasible, we will issue a public announcement in a reasonable and effective manner.

Article V. Your Rights

In accordance with the relevant provisions of laws, regulations, and standards, we guarantee you the following rights regarding your personal information:

1. Access, Copy, Correct, and Supplement: You can access, copy, correct, or supplement your personal information by logging into your account.

2. Deletion: You may request us to delete your personal information in the following circumstances:

a) Our processing of personal information violates laws, regulations, or this Agreement;

b) You no longer use our services and decide to deregister your account;

c) We cease providing the relevant services of this Website to you.

3. Account Cancellation: You may cancel your previously registered account at any time. After the account is cancelled, you can still access this Website but will be unable to obtain specific services of this Website. We will delete or anonymize your personal information in accordance with the relevant provisions of laws, regulations, technical standards, and this Agreement.

4. Complaint and Feedback: If you believe there is any issue with our processing of your personal information, you may contact us at any time through the contact information in Article 9 of this Agreement.

Article VI. Protection of Minors' Information

This Website is primarily intended for adult users. If you are a minor, especially a child under the age of 14, please read this Agreement under the guidance and supervision of your legal guardian, and ensure you have obtained their consent before registering for and using our services. If you are the guardian of a minor and discover that we have collected a minor's information without guardian consent, please contact us promptly. We will delete the relevant information as soon as possible.

Article VII. Updates to this Agreement

In order to provide better services, we may revise this Agreement from time to time in accordance with changes in laws, regulations, technical standards, and business development needs, and publish it on this Website in a timely manner. Any revised version of this Agreement shall become effective as of the date of publication. Your continued access to or use of this Website after the revised version becomes effective shall mean that you agree to be bound by the revised Agreement.

Article VIII. Governing Law and Dispute Resolution

The place of signing this Agreement is the East Lake High-tech Development Zone, Wuhan, the People's Republic of China. All disputes, claims, or other matters arising from or related to the effectiveness, performance, and interpretation of this Agreement and the use of this Website shall be governed by the laws of the People's Republic of China (excluding Hong Kong, Macao, and Taiwan regions for the purpose of this Agreement).You agree to first resolve any dispute between you and us or regarding the products or services provided by us through friendly consultation; failing which, either party may submit the dispute to the people's court with jurisdiction in the place where this Agreement was signed for resolution through litigation.

Article IX. Miscellaneous

1. Notification

If you have any questions, comments, or suggestions regarding this Agreement, or make requests and inquiries regarding your personal information, please contact us through the following methods. We will respond to any of your requests or inquiries in a timely manner and reply within a reasonable period.

Email: Sales_Support@xmcwh.com

Phone: +86 27 87906000

2. Matters not covered in this Agreement shall be governed by the relevant provisions of the Personal Information Protection Law of the People's Republic of China and other applicable laws, regulations, and standards.

You hereby confirm once again that you have fully understood and accepted all the terms of this Agreement.

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